Welcome to the new Whitecliffe College, formed with a vision to be globally recognised for developing students as critical and creative thinkers. Whitecliffe was created when three Colleges, with over one hundred and thirty years of quality teaching experience, combined forces.
Please use this page and the Student Handbook as a guide during your time at Whitecliffe. If you need help, assistance, or direction, please don’t hesitate to ask our campus staff.
We are here to help and support you during your studies, and we welcome your feedback on any aspect of your experience with us.
Pastoral support
The Pastoral Support team are committed to providing ongoing support and advice for student safety and well-being and is compliant with and reports annually on The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 which covers all students.
The support team help students with issues related to such things as personal, family, or financial difficulties, physical health, mental health, stress, anxiety, physical disabilities, learning difficulties, and any other issues that may affect learning progression and success.
Whitecliffe and Clearhead collaborate to prioritise student mental health.
Whitecliffe has a holistic student offering in partnership with Clearhead to meet the mental health needs of our students.
Clearhead is an online mental health and wellbeing platform, which includes a private virtual assistant that creates a personalised plan for the student to proactively maintain their wellbeing. As a New Zealand company, Clearhead also provides its platform in te reo Māori, which addresses the rising disparity of mental health outcomes in young Māori.
How Clearhead works:
Students are able to access Clearhead by creating an account with Clearhead, click here.
Other Services:
Emergency Services Ambulance, Police, Fire:
Dial 111
Counselling:
Auckland Therapy
For more information: click here
Chinese Lifeline
Phone: 0800 888 880
Note: Mandarin/Cantonese speaking
Family Counselling + Psychotherapy Centre
Phone: 09 638 7632
33 Owens Road, Epsom
Counselling Services
For local counselling professionals please contact your pastoral care consultant
Lifeline
Phone: 0800 543 354
Text: HELP to 4357
Email: info@lifeline.org.nz
Note: Can arrange face to face or email counselling
Mensline
Phone: 0800 636 754
Youthline
Phone: 0800 376 633
Free Text: 234
8:00am – 12pm 7 days a week
Note: Counselling about self-esteem, sexuality, health, anger, depression, grief, loneliness, communication issues, decision making, work, school, etc.
Youth Information
Health + Advice Services
Alcohol Drug Helpline
Phone: 0800 787 797
10:00am – 10:00pm daily. Closed Christmas + New Years Day
Note: Alcohol Helpline is a confidential service providing information, advice, and referral to people of all ages with concerns about their own or someone else’s drinking and/or use of other drugs.
Citizen’s Advice Bureau
Phone: 0800 367 222
Email: cab@queenstreet.org.nz
305 Queen Street – and in 26 other areas in Auckland
Note: Free advice about counselling community services, food banks, budgeting, etc.
Family Planning Association
Phone: 09 524 3341
Email: national@familyplanning.org.nz
OUTLine New Zealand
Phone: 0800 688 5463
Rainbow Youth
Phone: 09 376 4155
Note: Support services for Lesbian, Gay, Bi, and Trans people under 27
Women’s Refuge
Phone: 0800 733 843
Note: Safehouse for women and children, refuge from abuse of all types
Transport Services
Refer to your local transport agency’s website:
Auckland Transport, click here
Wellington Transport, click here
Christchurch Transport, click here
Travel + Immigration Services
Air New Zealand
Phone: 0800 737 000 (within NZ)
International Airport
Phone: +64 9 275 0789 (Overseas) or 0800 247 767 (NZ)
NZ Immigration
Phone: 09 914 4100 (overseas) or 0508 55 88 55 (NZ)
Driving in NZ
Information on driving in New Zealand including licenses, signals and signs are available from the International Business Consultant
